Emergency numbers for the countries crew fly to

Police, ambulance and fire numbers for 22 countries plus Italy and Spain, checked against Smartraveller, and what 112 reaches from a mobile phone.

Landing in a new country at night is the wrong time to search for the police number. Save the numbers for your next port before you fly. Add your company's operations number to the same list: it is the call for problems that are not emergencies, such as a missed pickup or a crew mate who does not answer the door.

The numbers by country

This list comes from the emergency numbers stored in the On Chocks app. We checked each one against Smartraveller, the Australian government's travel advice site, and other official sources on 14 October 2026, then read Smartraveller's country pages again on 29 October 2026. Numbers change, so check the country page before your first trip to a new one.

Australia and the Pacific

Australia: emergency 000.
New Zealand: emergency 111.
Fiji: emergency 911, police 917. Smartraveller also lists 910 for fire.
Papua New Guinea: police 112, ambulance 111, fire 110.

Asia

Singapore: police 999, ambulance or fire 995.
Hong Kong: emergency 999.
Japan: police 110, ambulance or fire 119.
Thailand: police 191, ambulance 1669, fire 199. The tourist police answer on 1155.
Indonesia: police 110, ambulance 119, fire 113. Smartraveller also lists 118 for ambulance and rescue.
Malaysia: emergency 999.
Vietnam: police 113, ambulance 115, fire 114.
Philippines: emergency 911.
China: police 110, ambulance 120, fire 119.
South Korea: police 112, ambulance or fire 119.
India: emergency 112.

Middle East

UAE: police 999, ambulance 998, fire 997. Smartraveller lists 999 for all three, and a UAE government page gives the three separate numbers.
Qatar: emergency 999.

Europe, Africa and North America

United Kingdom: emergency 999.
Germany: police 110, ambulance or fire 112.
Italy: emergency 112, police 113, ambulance 118, fire 115.
Spain: police, ambulance and fire all 112.
South Africa: police 10111, ambulance or fire 10177.
United States: emergency 911.
Canada: emergency 911.

What 112 does from a mobile

The number 112 means different things in different places, so use the local number from the list when you have it.

In Australia, 112 from a mobile phone reaches the same service as 000. It does not work from a landline or a satellite phone.
In the European Union, 112 is free from fixed and mobile phones. Italy, Spain and Germany are in the EU.
In South Korea and Papua New Guinea, 112 is the police line. In Germany it reaches ambulance and fire, and the police are on 110.

When you call

Give the city, the street or landmark and what has happened. Smartraveller warns that Vietnam's emergency lines run in Vietnamese only and that waits can be long, so ask a local to help if you can. Australian citizens abroad can reach the 24-hour Consular Emergency Centre on +61 2 6261 3305. Crew of other nationalities should save their own embassy's number. Our guides on safety tips for solo female crew and getting sick on a layover cover what to do next.

Where On Chocks fits

On Chocks shows the local numbers on each crew alert and keeps them on your phone, so you can read them without data. The app is not an emergency service and cannot call for help for you. Away from trouble, it shows the places crew recommend near you and what is open now.